Last updated: September 2026
These Terms govern the use of BlueZone CRM, a business communication and customer relationship management platform operated by Blue Zone for Design and Programming of Private Software.
BlueZone CRM provides CRM, customer management, WhatsApp Business integrations, shared inbox, automation, reporting, team management and related business tools.
Customers are responsible for maintaining the confidentiality of their account credentials, controlling authorized users and ensuring that information provided to BlueZone CRM is accurate.
Certain features may depend on third-party platforms such as Meta and WhatsApp. Availability and functionality of those services may be subject to their own terms, policies, approvals and technical limitations.
Customers must not use BlueZone CRM for unlawful activities, spam, fraud, unauthorized messaging, harassment, abuse, security attacks or any activity that violates applicable platform policies or laws.
Customers are responsible for obtaining any required customer consent and complying with WhatsApp Business Messaging policies and applicable messaging regulations.
We aim to provide reliable service but cannot guarantee uninterrupted availability, particularly where features depend on external platforms, hosting providers or internet services.
Access may be restricted or suspended where necessary to address security risks, abuse, violations of these Terms, non-payment or violations of applicable third-party platform policies.
These Terms may be updated when necessary to reflect changes to the service, legal obligations or platform requirements.
Use of BlueZone CRM is also subject to our Privacy Policy.
Questions regarding these Terms may be submitted through the official contact channels listed on crm.bluezonecode.com.