Last updated: September 2026
BlueZone CRM is a multi-tenant customer relationship management and business communication platform operated by Blue Zone for Design and Programming of Private Software. This Privacy Policy explains how information is collected, used, stored and protected when businesses and their authorized users use BlueZone CRM.
We may collect account information such as name, business name, email address, phone number, login information, subscription information and other information provided by the customer.
When a customer connects WhatsApp Business or other supported integrations, BlueZone CRM may process information made available through those integrations, including business account identifiers, customer conversations, message metadata, contact information and related communication data.
Information is used only to provide and operate the services requested by the customer, including CRM functionality, WhatsApp communication, shared inbox, customer management, reporting, automation, team management and related business features.
BlueZone CRM may integrate with Meta Platforms and the WhatsApp Business Platform. Access to Meta or WhatsApp data is performed only after the customer authorizes the connection and only for the purposes required to provide the requested service.
BlueZone CRM does not sell Meta or WhatsApp user data and does not use such data for unrelated advertising or profiling purposes.
Each customer account is logically isolated from other customers. Customer data is accessible only to authorized users of that customer account and authorized BlueZone personnel when required for support, security or service operation.
We do not sell personal information. Information may be shared with service providers only when required to operate the platform, process communications, provide infrastructure, maintain security or comply with legal obligations.
We apply reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure or loss.
Information is retained only for as long as reasonably necessary to provide the service, comply with contractual and legal obligations, resolve disputes and maintain security.
Customers and users may request deletion of their applicable data by following the instructions on our Data Deletion page.
Businesses using BlueZone CRM are responsible for ensuring that their use of customer information and messaging complies with applicable laws, regulations and platform policies, including WhatsApp Business Messaging policies.
We may update this Privacy Policy when necessary to reflect changes to the platform, integrations, legal requirements or business practices.
For privacy questions or requests, contact BlueZone through the official contact channels available on crm.bluezonecode.com.